Comparison
Ashh.ai vs. Chatbase
Chatbase and Ashh.ai are the closest direct competitors in this list — both let you upload docs and ship an embed widget. The differences are infrastructure, pricing model, and privacy default.
| Feature | Chatbase | Ashh.ai |
|---|---|---|
| Message pricing | Per-message credits, varies by plan ($40+/mo, message cap) | Flat $25 (10k msg) / $50 (100k msg) / month |
| LLM provider | OpenAI (your chats route through OpenAI API) | Open-weight by default (our GPUs); BYOK any provider |
| Data privacy default | OpenAI's API terms govern (commercial API not used for training by default but contract-specific) | Never used to train any model — contractually |
| Multi-bot | Up to 2 (Standard) / 5 (Unlimited) | 5 (Pro) / 25 (Team) |
| Storage per bot | ~11M chars per bot | 5GB (Pro) / 50GB (Team) — covers ~50-500x more documents |
| Custom domain | Available on higher tier | Pro tier |
| Workspaces / SSO | No / yes (Enterprise) | Yes (Team) / Yes (Team) |
| Browser extension + desktop + mobile clients | No | Yes (in beta) |
Pick Chatbase when…
- You want a single, simple option and don't mind OpenAI routing
- Your message volume is genuinely tiny (under a few hundred/mo) — the cheapest Chatbase tier may be cheaper than even Ashh's Pro
Pick Ashh.ai when…
- You want flat-rate billing — no per-message surprises
- You need flexibility on the LLM (cloud BYOK or open-weight)
- You want workspaces, audit logs, SSO without jumping to enterprise pricing
- You want extension/desktop/mobile clients, not just web embed
Common questions
Is Chatbase cheaper at low volume?+
Their cheapest tier (Hobby, $19/mo) gives 2,000 messages. Ashh's Pro ($25) gives 10,000. So Ashh is cheaper above ~2,000 msg/mo; Chatbase has the edge below that.
Are the answer-quality results different?+
In most testing the open-weight model Ashh runs and the GPT-3.5/4-class Chatbase uses are comparable for doc-grounded Q&A. If you want top-tier reasoning (Claude Sonnet, GPT-4o), Ashh's BYOK gets you there per-bot.
Can I migrate from Chatbase to Ashh?+
Export your sources from Chatbase, upload to a new Ashh bot, swap the embed snippet. Most migrations take an afternoon.
See for yourself in 5 minutes.
Free tier is genuinely free. No card required. Migrate from Chatbase in an afternoon.