For Insurance agents, brokerages, and carriers
AI chatbot for insurance — quote prep, policy FAQ, agent intake
Your insurance website gets prospects with one question — "do you write that coverage?" — and lots of them. Agency owners spend 30% of their day on "is this risk insurable" calls. Ashh.ai screens prospects, captures the relevant info (coverage type, ZIP, business profile), and routes qualified leads into your AMS by morning.
Trained on your products + carriers
Upload your lines of business (P&C, life, health, commercial), carriers you appoint, and policy product pages. Bot answers "do you write [line] in [state]?" accurately, citing your actual appointments + appetite.
Quote intake with case-type tagging
Bot captures quote-prep info (insured info, coverage type, business profile, prior coverage, claims history) and pushes to your AMS (Applied Epic, AMS360, Hawksoft, EZLynx, NowCerts) or CRM via webhook.
State-licensing aware
Configure your agency's licensed states. Bot screens prospects on jurisdiction early — if they're outside your licensed footprint, gracefully refers them out (no unauthorized solicitation).
Compliance-aware on coverage advice
Bot informs (from your published content) but does not advise. Disclaimers fire on coverage-recommendation questions: "this requires a needs analysis with a licensed agent; let me capture your details." NAIC-friendly defaults.
Questions Insurance agents, brokerages, and carriers ask
Will it give coverage advice we'll be liable for?+
No. Configured as an informational + intake tool, not an advisor. The bot quotes your published carrier appetite + product pages. Substantive advice prompts ("which policy is best for me?") trigger handoff to a licensed producer.
How does it integrate with our AMS (Applied Epic, EZLynx, etc.)?+
Webhook handoff. Bot captures quote-prep info → webhook fires to your AMS endpoint → record created with applicant info + coverage need + bot transcript attached. Works with any AMS or CRM that accepts webhooks.
What about HIPAA — for health insurance?+
Bot does not solicit PHI. Same model as the dental-medical use case: public-website level, no PHI stored. Substantive coverage discussions move to a licensed producer / your HIPAA-compliant intake portal.
Can it work for both personal lines and commercial lines?+
Yes. Configure separate bots per audience — one for personal lines (auto, home, umbrella) with consumer-friendly tone, one for commercial lines (BOP, GL, workers comp, cyber) with business-buyer tone. Both managed from one Ashh workspace.
How is this different from carrier-direct chatbots (Lemonade, etc.)?+
Lemonade is a carrier; their bot sells their products. Ashh is for independent agents + brokerages who sell multiple carriers. Vendor-neutral, agency-branded, multi-carrier.
Try it on your insurance site in 5 minutes.
Free tier is genuinely free. No card required to ship a bot.