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For BigCommerce stores

AI chatbot for BigCommerce — script-tag embed, B2B + B2C catalog

BigCommerce is the mid-market e-commerce platform with a strong B2B story. Ashh.ai embeds in your Stencil theme via Script Manager — no plugin install, no theme PHP changes. The bot is trained on your products, your policies, and your storefront copy.

Embeds via BigCommerce Script Manager

Storefront → Script Manager → New Script → Head. Paste the snippet. Active across every storefront page in your theme. No code changes, no Stencil rebuild.

Catalog-aware via REST or sitemap

Sync via the BigCommerce Catalog API or sitemap crawl. The bot understands SKUs, variants, custom fields, and B2B price lists. Inventory + price refresh hourly.

B2B Edition aware

For BigCommerce B2B Edition: bot can explain account-tier perks, quote workflow, and PO process from your docs. Doesn't expose private account data; describes processes.

Theme-agnostic widget

Works in every Stencil theme — Cornerstone, Vault, Lumen, Camden, custom themes. Renders in Shadow DOM so your theme CSS never collides with the widget.

Questions BigCommerce stores ask

Where does the script go in BigCommerce?+

BigCommerce admin → Storefront → Script Manager → New Script. Set location to Head, scope to All Pages. Paste the snippet. Save. Done — no theme deploy needed.

Does it work with Stencil themes?+

Yes. Stencil is BigCommerce's theme framework; the widget is plain JS and doesn't care which Stencil theme you use. Tested in Cornerstone, Vault, custom themes.

How does it integrate with BigCommerce B2B Edition?+

It reads your docs + storefront content + can be tuned for B2B-specific Q&A (quote process, PO workflow, account tiers). Direct account-data integration is on the Team-custom roadmap.

How does it compare to BigCommerce native chat?+

BigCommerce doesn't have a strong native AI chat layer. Most users pair with Gorgias, Tidio, or third-party tools. Ashh's differentiator is grounding in your store's real content + flat-rate pricing.

Try it on your bigcommerce site in 5 minutes.

Free tier is genuinely free. No card required to ship a bot.